Celestron VistaPix 8x22 Manual download pdf (Page 14)

Troubleshooting

For Downloading Photos

Q: Can I connect the camera to the computer when I install the driver?

A: No, the camera should not be connected when installing the driver.

Q: After I finished installing the software, when I download the photos from

my camera, there is an icon showing no photos in camera ? .

A: First make sure that you have taken photos already, then check the total

number of the photos showing on the camera`s LCD.

Please also check if the USB cable is connected to your computer and

camera correctly. If it still does not work, please do the following steps:

If your O/S (operating system) is Win XP or Win 2000

(1) Open [Device Manager] (Select [My computer] on the Desktop,

Press right key/Properties/Hardware/Device Manager?)

(2) Select [Action] [Scan for hardware changes]

If your O/S is Win 98SE or Win ME

(1) Open [Device Manager] (Select [My computer] on the Desktop,

Press right key/Properties/Device Manager)

(2) Press right key/[Refresh]

Q: The camera can`t work after connection, there`s a yellow mark !

showing at Device Manager/Imaging devices/ DaulCamera

A: Due to a conflict of the computer`s peripheral, please follow below

steps:

(1)Select DaulCamera in [Device Manager]

(2)Press right key/[Uninstall] (If OS is WIN98SE or WIN ME, Press right

key/[Remove])

(3)Remove USB cable

(4)Restart Computer

(5)Re-plug USB cable

Q: After finished installing software and connect the camera to the

computer, in device manager there`s unknown USB device .

A: Please check if your camera was connected to your computer correctly,

if it was, please do the following steps:

(1)Unload driver

(2)Re-install driver.

■

“ ”

1 2 ... 9 10 11 12 13 14

No comments

Celestron VistaPix 8x22 Manual Page 14